Privacy Policy
This Privacy Policy explains how Peach Printworks processes personal data in connection with its print studio services, website use, and related communications.
Purposes of Processing
We use personal data to respond to inquiries, review files, prepare quotations, manage appointments, assess print specifications, produce and package orders, process payments, provide status updates, maintain records, secure our systems, and comply with legal obligations. Where relevant, we also use data to handle corrections, test prints, and project coordination.
Service Providers
We may share personal data with payment processors, IT and hosting providers, communication tools, and other operational service providers that support website administration, order handling, and studio operations. These parties may process data only under instructions or contractual safeguards appropriate to their role.
Legal Disclosure
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, property, or safety of Peach Printworks, our customers, or others.
Contact Details
GDPR Basis
Where the GDPR applies, we process personal data on a lawful basis such as contract performance, legal obligation, legitimate interests, or consent where required. The applicable basis depends on the specific interaction, including inquiries, file review, production, and website use.
GDPR Rights
Where the GDPR applies, you may have rights of access, rectification, erasure, restriction, objection, and data portability, and the right to withdraw consent where processing is based on consent. You may also lodge a complaint with the competent data protection authority.
Data We Collect
We may process contact details, inquiry content, order and project details, file uploads, consultation notes, payment-related information, and technical data such as device and usage information. Where you submit artwork or image files, we also process the content needed to review, prepare, and produce the requested print service.
How We Collect Data
We receive data from website forms, file uploads, email correspondence, consultation appointments, and payment or delivery-related interactions. We may also generate limited technical data through the operation of the website and related systems.
Types of Cookies
We may use strictly necessary cookies for site operation, preference cookies to remember settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent depending on their purpose.
Cookie Controls
Where cookies or similar technologies are used, you can restrict or delete them through your browser settings. Some functions of the website may not work as intended if certain cookies are disabled.
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion, restriction of processing, or objection to certain processing activities. Where processing is based on consent, you may withdraw that consent for future processing.
To exercise your rights, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify the request and to protect the rights of others.
We keep personal data only for as long as needed for the relevant inquiry, order, studio record, legal obligation, or dispute handling. When the retention period ends, data is deleted, anonymized, or archived where required by law.
The current version applies from the date it is published on the website. If a change materially affects how we process personal data, we will take reasonable steps to make the update visible.